⭐⭐⭐⭐⭐

I absolutely love my Swapfiets bike! The monthly subscription makes it so easy to have a reliable bike without worrying about maintenance or repairs. The app is super convenient for requesting services, and the team always responds quickly. Plus, I feel good knowing I’m contributing to sustainable transport in the city. Highly recommend for anyone who wants hassle-free cycling!"
xxx Anna L., Urban Professional

Hi Anna, thanks for the great feedback! We’re happy you enjoy the convenience and sustainability of Swapfiets. We’re always here if you need us. Happy cycling! 🚲💚

⭐⭐☆☆☆
"I had some issues with my bike’s brakes not working properly, and it took a bit longer than I expected to get it fixed. The app was a bit confusing to navigate at first, which made requesting repairs frustrating. I love the idea behind Swapfiets, but I hope the customer service and app can improve."
Mark D., Student HU

Hi Mark, sorry for the delay and app issues. We’re working to improve both and appreciate your feedback. Please contact support so we can help you directly.